Our view on Knowledge ManagementKnowledge, like any other asset, needs to be managed pro-actively. Knowledge Management (KM) is about smart ways of working and smart organisations. It is worthless unless people turn their knowledge into action. KM is not a means to an end, it is about enhancing performance. Enterprises should manage knowledge in order to convert it into business benefits.
Network
DNV-CIBIT has co-authored the EFQM KM Framework, based in the well-established Business Excellence Model.
We are working with the following EFQM National Partner Organisations to deliver KM workshops: Centre for Competitiveness, Wales Quality Centre and the British Quality Foundation.
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 DNV-CIBIT in the UK and Ireland
In 2004 DNV-CIBIT expanded their work into the UK and Ireland.
What can DNV-CIBIT do for you?
To date, DNV-CIBIT has acquired considerable experience in the following fields, and can work with you to help you meet the challenges you face: - The extents to which your KM practices and your knowledge strategy are holistic and enhance the quality, access and diffusion of your organisation's knowledge.
- The challenges of the 21st century knowledge-based society utilising centres of excellence and knowledge centres.
- Your futures planning activities through scenarios.
- How to strengthen programme management through knowledge management.
- The creation of your organisational memory to overcome the potential loss of corporate knowledge as your staff leave and projects are completed.
- Reflective practice in KM: After Action Reviews, (AAR)
- The management of your innovation programmes.
- The Corporate Learning Cycle
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Training & education
Our services also include training and education in KM issues. We have delivered many successful Master Classes in the Netherlands, in London in collaboration with the business school of the Middlesex University and in Taipei in collaboration with Angel Net Universal. In several companies the Master Class was conducted for internal purposes. The e-MCKM, an e-learning version of our successful Master Class is now available with on-line coaching and support. For more information about our educational services, please contact the head of education Marco Frijlink.
The KM game
We also offer KM Quest, the interactive KM Internet-based simulation to help you experience KM decision-making in a safe environment. The simulation is based on a fictitious manufacturing company but we can adapt a new storyline for your own context if necessary. Please click the logo for more information. |
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We provide consultancy in the area of KM to a large range of customers in multiple sectors and we provide a full portfolio of services to plan, initiate, develop, maintain and evaluate centres of excellence and knowledge networks. We have an enthusiastic, multidisciplinary team of 70 professionals, thus guaranteeing quality and commitment. We collaborate with various partners in Europe, Asia and the USA in order to bundle disciplines and to be able to perform worldwide activities.
Over the past 14 years we have undertaken a number of KM assignments in both the non-profit and the profit sectors in Europe. We have also been involved in several activities in Hong Kong, Taiwan and mainland China.
Support
We can support you if you are:- About to restructure or have been recently restructured: Knowledge Management can provide insights into the critical knowledge fields and the staff who possess this knowledge.
- About to shift from product orientation to market orientation: When benefits are derived from combining market knowledge, an extra effort is required to manage this specialist knowledge.
- Experiencing a period of strong growth: increases in scale necessitate improved organisation of knowledge processes. Things do not run themselves the way they used to.
- An industrial company that is seeking to operate in a market in which the fields of knowledge required are split between internal and external partners.
- Involved in or have recently experienced a period of re-engineering:. in many cases the emphasis will have been laid entirely on cost cutting. This often appears to adversely affect the knowledge household, which has adverse consequences for long-term continuity.
- Seeking to recycle the experience gained from projects. And optimise the knowledge created in a programme of innovative project.
- A government agency wishing to improve your service to your customers.
- An economic development agency wishing to provide synergy of services to the business sector.
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Contact
We have plans to expand our international activities and are actively seeking to build a network of collaborators to support those plans. If you think that you have the skills and experience and share our values and approach to KM please send your details to us and we will get back to you.
If you represent an organisation and feel that there is potential mutual benefit in collaborating with DNV-CIBIT please contact us and we will discuss possible avenues for collaboration.
Rob van der Spek |
Further we would be happy to discuss with you how we might help you to improve your KM activities and to become a smarter company or organisation. For further details contact one of our team members: Managing Consultant Rob van der Spek, Senior Consultant Eelco Kruizinga by e-mail or telephone +31-30-2308900 or Senior Consultant Michael Kelleher by e-mail or telephone +44-1495-774884. |
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about us 
