What does effective Knowledge Management mean in practiceManagement is related to the creation, capture, preservation, dissemination, combination and creation of knowledge and ensuring that the best knowledge is being used.
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In practice it is possible to identify an organisation which is succeeding in Knowledge Management terms by the following characteristics:- All of the knowledge available in the organisation is put to optimum use. The best knowledge is accessible at every place and time it is required.
- The internal market of knowledge producers and users functions optimally.
- Crucial knowledge is successfully converted into fixed capital in the form of processes, structures and patents.
- Knowledge is used successfully in the development of innovative products, processes and services.
- Individual learning experiences (both negative and positive) are turned into knowledge and made available to the staff, who can make use of them. A system of lessons learned and best practices is possible here.
- Any risks regarding critical knowledge are evaluated well in advance.
Strategy and knowledge policy are well aligned.
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